Wednesday, September 11, 2013

Hardwood Flooring, shower tile, and the great poop caper....

Ok, so, this is going to be a weird post, and slightly.. well.. disgusting.  Trust me though, it was much worse for me seeing it and cleaning it than for you guys to read about it but I will let your imaginations wander...

So, let me begin my tale of whoa... yesterday was round #2 of Rusmur Floors returning to fix the issues in our master shower and hardwood floors.  Our master shower seat lifted and was coming apart, the grout chipped out and left about 1/2" gap between the seat and the vertical tile in from of the seat, so needless to say, we haven't been able to use our shower for over 2 months now.  So, the first time they came, they didn't have the tile to fix it, so it was ordered.  The first time thought hey were SUPPOSE to fix the grout on the floor that was patched with the WRONG kind of grout.  The repair man argued with me that the grout was the same and that it was just off in color because it was mixed at a different time... um... NO IT WAS THE WRONG GROUT PERIOD!  I swear sometimes they think we are IDIOTS!!  Well, I'm no idiot, so jokes on them... anyways... the guy never repaired the grout the first time because he said he didn't have time, he only re-calked around the tub (which also needed done) so my husband worked from home all day for that?  Also, they said they would rpair the hardwoods so I taped them up with blue tape... didn't have time for that either.  So we re-scheduled for a month later to fix everything... so no showers for us in our nice new shinny bathroom!

So, round #2 yesterday... STILL argued that the grout wasn't wrong... um... yes it is and you WILL fix it.  One nasty VM later to Rusmur and it was fixed, finally.  But then I get a disturbing message from my husband... the repair man was using our bathroom for his business all day while he was repairing.  OK I'm not some kind of elitist where I think these repair men are peasants and I rule over them but it's common courtesy to ask the home owner if it would be OK to use their facilities.  Also, that is generally what the powder room and guest bathroom are reserved for... not my master bathroom!  That is our sanctuary!  My very own "poop palace" you can't do your dirty business where I do mine!

Anyways... I come home to a toilet that is filthy... I mean, there are remains of the great poop caper in there!  I almost threw up... not because it was poop, but because it was not my poop, it was the poop of someone who came to my house to repair my bathroom and didn't have the courtesy to ask my husband who was in the next room to use our restroom... it was a man who was smoking cigarettes in our yard and flicking the butts in our grass... who went and helped himself to our refrigerator for some water (ok that isn't a big deal but you should still ASK!)

There are portajohns outside, it's a construction site, he's been here before he should know that!  UGH!  Am I being crazy here?  Please let me know... oh, and I did take... photographic evidence just in case I ever have to pull and ace out of my sleeve to get something resolved with Rusmur...


  1. I agree that it's common courtesy to use a customer's bathroom and ask for refreshments. We usually offer, especially on hot days like today, but I've never seen someone just go into a fridge unprompted. Good thing you documented the toilet incident in case you ever need it. Sometimes things eventually boil over, but companies act like this is their first or only mistake in terms of customer service.

    Hope you get the tile and floors fixed soon!

  2. Um wow. He should have asked on all accounts and that is disgusting. Where is the customer service and professionalism? This doesn't show that they care about you, it shows they are annoyed they have to go there and fix their mistakes and that is bad business!

  3. Oh my goodness! Are you serious?! He went into your refrigerator? I have never ever heard of such a thing! I wouldn't even go into my own best friend's fridge without her offering first! wow! The bathroom issue is out of line and quite frankly unacceptable. He should have definately asked first and used the bathroom on the first floor. I am not a stickler either- I'm really laid back and very little shocks me anymore. But this shocks me!

  4. That is absolutely disgusting. Whatever happened to common courtesy?!? I'm sorry, but neither of those instances are ok in my book. I agree with Melissa B, I don't even go in my friend's or family's fridge without asking first. And then blow up the bathroom, and leave the evidence? Couldn't he at least flush a few times to make sure it was gone? Gross!

  5. Wow!!! Gross!! And still pissed your stuff is still NOT fixed!! How ridiculous!This guy was gonna show you and shit on your regardless! How dare you doubt his grout??? JERK!

    And the fridge thing, really? Outrageous! I would have lost it I'm sure.
    My Rusmur guys were pretty good when they were here.

  6. Oh WOW! That is so disgusting!
    I'm so sorry you are dealing with all this! I can only imagine how disgusted you must have been! That is so unacceptable for him to do all that. You should definitely report to the company.

  7. Sorry to hear that happened! I wonder if he was sick and simply didn't want to risk not being near a toilet when catastrophe struck in his pants? I kind of feel bad for him a bit, if that were the case, he may not be well and that's concerning both for him and for you. If he was sick and came into your home, that illness/virus/cold/flu would be floating around your home. We have 2 small kids and I don't want them around that kind of yuck. Yes - he should have asked, Yes - he should have used the guest bathroom.