Tuesday, June 4, 2013

The kichen is unpacked and the great refrigerator debacle

So I have the kitchen all put away... no when i saw put away, I really mean just thrown in cabinets and drawers all willy nilly, because I'm tired, I'm cranky, and I just didn't want to look at the boxes anymore.  99.9% of everything needs to be re-washed because it's been sitting forever (I never would cook in the apartment because I hated my kitchen that much) and I need to get organizers and figure out really where everything is going to go, and figure out which lids go to which pots... which I'm pretty sure the lid to pot ratio 2 to 1... not sure how that happened!

Also, the fridge... omg... what a nightmare... It was on its way to us on Saturday when the driver called to say she was 15 min. away and that there was significant damage to it according to the dock report.  Now, we bought it from the outlet scratch and dent, but with only 1 tiny little dent on the side towards the back, no biggies because you won't see it!  Well, she said it was like world war III happened to it... so I said DON'T BOTHER DELIVERING IT.  So, mean while, I forgot to mention that we reserved the uhual the previous week for 9am, since moving the morning would be cooler and more people could help... so... Uhaul called the night before to confirm out 3PM RESERVATION... WTF... ARE YOU KIDDING ME... Apparently, in ALL of Allgeheny county, not ONE SINGLE MOVING TRUCK was available with ANY TRUCKING COMPANY... holy cow I LOST IT!  I was standing at the top of the stairs in our new house while my husband was on the phone with Uhaul and I sounded like an insane woman... I let the frustration get the best of me!  It all ended up working out OK and we had enough people to move the big stuff... but it was just like murphy's law happening all weekend!

Ok... sorry, I got side tracked, so back to the fridge... I call Bridgeville Sears Outlet FUMING mad and tell them I'm on my way in 15 minutes.  They said "pick out any fridge on the floor and we will replace the damaged one" well, of course they didn't have my Jenn Air... BUT they had a Kitchenaid (who makes Jenn Air) that was EXACTLY the same, right down to where the DING in the side was!  It just said "Kitchenaid" on the front instead.  It was $300 more, but they said, it's close enough... and rang me up.  But, I wouldn't have a fridge until Monday.... and we were out of the apt. Sunday... so I had to throw away a lot of food.  So, finally the delivery guys cam on Monday, late, because the dispatch peple gave them the WRONG ADDRESS ON THE OTHER SIDE OF TOWN... omg, I wanted to loose it again, I mean, are you kidding me?  So, they get to the house, they look like meth addicts, and the don't put down ANY floor protectors, not boot covers and the track dirt all over my 9k hardwood floors.... and then they wedge the fridge in, focefully I may add... I had to stop them before the put it down to add my own felt to the bottoms, the wheels would have trashed my floors.  So, then after "installing" it, they didn't even level it, it's leaning forward pretty bad.  AND they left me with the water dispenser not working!  They told me to deal with it and call the repair line... IT'S A NEW FRIDGE!! AHHH!!!!

So, I call the repair line and they can't be there until next Monday, and I said I can't wait that long and I'm NOT taking off work for this.... BS So I call the store and talk to the manager (who is super nice and was aware of my whole situation) he suggested, if I could, to move the fridge back out and check the water line to look for kinks.  He also was going to try and get a local repair man out there ASAP.  Well, being impatient and a total beast, I moved that bad boy out myself and what did I find?  I kinked water line!  I asked the delivery guys to pull it back out to check for the and they REFUSED!  I fixed it myself!  go me!  But I was still flaming mad... The manager refunded my delivery fee, obviously, and I'm going to be sending the lovely email with photos of the damage they caused to my walls and floors and just how unprofessional and dissapointing my service was.

So.... in short... we now have a working fridge, and a clean kitchen, and a semi un-packed house.  Few!  Sorry for the long winded post, you know I just had to get all that out of me and I know my RH blogger friends understand!

Oh, BTW, my hardwoods have scratches and nicks and chucks out of them all over!  Is this NORMAL?  We have protective covers on the floors when moving and EVERYTHING has felt on the bottom!  I have SOOOO many boards that need either replaced or filled in!

OK enough ranting... here are some pics!  I love my kitchen... oh how I love my kitchen... I really wish I had an island though :(
 There is a tiny scratch at the top on the side the water/ice is on... it wasn't there when I bought it, I don't know if it's enough to make me want to return it though but I have 30 days to decide.  Never again will I get a fridge from the outlet, it's not worth the hassle, I would have just bought a cheaper-not-as-fancy one at Home Depot if I could do it all over again....

 Oh my hardwoods... how I love thee... except for your nicks, and pits, and scratches :(  I dropped a fork and it was like an asteroid hit them!

 What a sexy looking kitchen!  I can't wait to have my island and granite someday.... ahh a girl can dream!

Another view of my oh so sexy kitchen.... I'm obsessed with the hardwood/cabinet combo!

22 comments:

  1. GO RACHAEL!!! Naiiiceee Kitchen by the way, LOVE IT!!!

    Sorry about all the issues with delivery of the fridge and I completely understand the stress you have been through! But hey! YOU ARE HOME!! So happy for you!! :-)

    Try not to stress your self with the unpacking....I know that can be tough. Take time and enjoy your house!

    Keep posting stuff... We love reading your blog. :-)

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  2. oh I almost forgot... LOVE THOSE FLOORS!!!
    But scratches? Really? Did you notice any of those before fridge delivery?? Hope you get them fixed during you 30-day thing, at least the major ones!

    Well I did not notice any in the pictures... its just so gorgeous!

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    1. Thanks! I notice them b/c I'm crazy... lol no but you really can see them in person. They were there before we moved anything into the house, I just notice more and more the more I stare at them! I'm going to have blue tape EVERYWHERE in 30 days... I don't need them to replace board, just to fill up and nicks and put a little stain on them to blend, it's the downfall of dark hardwoods! I know I will drop things in the future and scratch them myself but for now, I want perfection :) then when we have kids, it's alllll over, we will go for that "distressed" look, and we won't have to pay extra for it! lol

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    2. LOL!!! I'm sure I'll be crazy for my new hardwood floors too! True about the distressed floors... I'll advertise mine as distressed floor when we sell our home in future!

      Look at me talking about resale strategy already! ;-)

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  3. Kitchen aid makes fantastic appliances Im glad its in place and looking fabulous in your beautiful kitchen. Everything looks absolutely stunning already!

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    1. Thanks Nadine! I really didn't know a lot about Kitchenaid other than if you have a Kitchenaid fridge, you are serious about your kitchen lol. At least that's what the sales people told me! I see the chateau is coming along nicely too! I'm excited to see it finished, you have great style!

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    2. Kitchen Aid is the bomb.com I got a warming drawer and a dishwasher from kitchen aid they are fantastic I cant wait to use them...And the chateau is a hot steamin' mess right now but its coming along slower than molasses I may not have any style left by the time its done in September LOL!!!

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  4. Your kitchen looks soooooo wonderful, Rachael. I know you really want the island, but I love all of the open space that you have here. The fridge craziness would have driven me insane! I am so glad that you have it all worked out. It looks really, really nice and high tech! Love it!

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  5. I have had issues with Sears Outlet in the past, but I have to commend them that they are REALLY good at resolving issues. We bought a riding mower and bagger attachment and were "missing" some parts... and I ended up calling them and they sent me out pretty much a brand new lawnmower in parts. Granted, I had to put a lot of it back together again... I was impressed with how they dealt with the issues.

    As for the fridge... I think your entire kitchen looks AWESOME. As everyone else has commented, you have so much open space in your kitchen and I love the hardwood floors/dark cabinets with your stainless appliances!

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  6. We had the engineered hardwood in our old home and we found that it scratched and dented so easily that we ended up ripping it out and putting in laminate.

    I think you were wise in not getting the island. Think of all the various options you have with that open space!

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  7. Wow sorry to hear about the fridge fiasco. That is insane. And I am glad you were able to get a comparable replacement. I looked at the outlet but didn't see anything I liked and ended up with one from Sears retail. Love you kitchen! Of course I am partial to the espresso as I have them too! When things slow down for you stop by and say hello.


    Darla

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  8. Your kitchen is GORGEOUS! Sorry about the fridge debacle, but at least you are finally in your new home, so enjoy it! We are still unpacking a month and a half later, so no stressing over boxes! We just kind of threw them in the spare bedroom and closed the door, no more boxes ;)

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  9. WOW - your kitchen IS divine! The fridge is beautiful...sorry you had so many issues. :(

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  10. Hope the fridge problem gets resolved. Love the cabinets (we chose the same ones). Enjoy cooking in your beautiful new kitchen.

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  11. Impressive that your kitchen is already (semi) ready to go! It looks beautiful, and Kitchen Aid makes great appliances, so I think you will be happy :)

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  12. Rachael, Rachael...you have been on my mind...I was wondering how it was going over there, I havent gotten any emails from ya :)

    I cant believe how much we are alike, I would have gone ape shit on Sears too!! Sometimes I embarrass my hubby, he is like, calm your ghetto ass down!! Yup, so I can picture you flipping out too.

    I know how hard the last leg of the build has been for you so all your wounds are so fresh...I told you, once you moved in you would start noticing stuff!!

    Oh...............our beautiful hardwood floors......beauty comes at a price...LOL :)...I have very dark floors too, and you are correct if you drop something, you just cringe and think........Oh CRAP how much damage did I just do.......Ok here is the skinny on the floors...if you scratch them.......you can fix it up pretty perfectly,ask your PM for a repair kit (marker and stuff).......BUT........over time you have to fix it up again, it will wear off ( i dont care what anyone says, i experience it first hand)...and you can fix it again and looks great, which I do in many areas of my floor due to my own doing!! So, get as many boards as you can replaced at your 30 day!! I had many boards replaced, Rusmur did an awesome job and you never knew they were replaced!! Rusmur post build was great to us with all our problems, so good sign for you too.

    As far as getting your kitchen organized, I know its the worst room in the house, I was completely overwhelmed, but dont worry it will take some trial and error but it will come along!!

    When you are ready we need to take a trip out to Home Goods in Robinson to make your more excited to be in your new home!! Home Goods solves everything...LOL

    Keep us updated...

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  13. Dear Rachael Romanus,

    Hello, my name is Trent and I am with the Sears Cares escalations team. We are terribly sorry for the troubles you have been experiencing surrounding the purchase and delivery of your refrigerator. Please be assured that this certainly is not the level of service we strive to provide our customers. From your post we can see that we certainly have let you down. We would like the opportunity to speak with you to ensure the issues with your delivery are addressed and hopefully restore your faith in Sears. At your earliest convenience please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name that I have assigned to reference your post (Rachael Romanus), to smadvisor@searshc.com. We look forward to speaking with you.

    Thank you,

    Trent A.
    Social Media Moderator
    Sears Social Media Support

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  14. You go Rachel, Sears Social Media wants to make you happy, how about that :)

    Beautiful kitchen. It is amazing that not adding the Island makes the kitchen even more impressive and full of potential than having an island.

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    1. thanks Ella May! I know, it makes it look HUGE! The more I look at it, the more I want to just do a free standing island, that looks more like furniture that I can move if I need to for parties. I can have a carpenter make me one custom for probably less than it would cost to have the matching timberland one, and it's code that you have to have electrical in a permanent island, so this will save me $$ and I will have a unique kitchen!

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  15. Thanx for ur post and ur information, i have to sugegst u, if u ever purchase any electronics products then u must buy from sargam electronics. sargam provides Best and Cheapest Refrigerator in Delhi at affordable prices and many more electronics products at huge discount. home delivery, c.o.d & emi's facilities available.

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  16. wow that kitchen IS sexy!! Love it! And love the fridge too!

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  17. Your kitchen is very nice I must say!!

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