We had our 30 day this morning! Hard to believe it's already been almost a month since we closed! Overall, everything went great, nothing major. Everything we asked for is getting fixed... including... the banister!! Our PM already ordered the new railings and suggested we go with black cherry as the stain, he just put it in our neighbor's house and said it came out really nice and would go with our floors well. He said our stain was pretty ugly and agrees with me that they need to get rid of it, it doesn't take well to the wood and just looks like crap. It will be a few weeks before the new railings come in but hey, I'm just happy they are getting replaced! We only have a few minor things that need fixed, most is cosmetic, and I'm really happy with how our PM has handled everything.
I feel like I didn't have enough blue tape or things on my list... but I guess that's a good thing, right? He also said if we find anything else to give him a call and he will take care of it, so we don't have to call the customer service line. I was happy to hear that even after the 30 days he is still our main point of contact. I think it's an advantage of building while there are still so many houses/lots left to build and sell, because he knows that we will see him for the next several years (if he is still PM in our community).
Overall, I am very happy with our experience with Ryan Homes, I know we had some bumps along the way, some bigger than others, but I would do it again for sure. Of course, I would do things a little differently, but hey, coulda shoulda woulda! Even if I could do it over again 100 times, I would still find things wrong, or things I wish I would have done. I think we made a great start for us and our future family here and I'm so happy to call my Venice home!